❓ Frequently Asked Questions
Why choose our elevator solutions?
We are a joint-stock enterprise integrating R&D, design, production, sales, installation, and maintenance. Our products are trusted by numerous domestic and overseas customers, with successful sample projects serving as a testament to our quality.
What information is needed for a price quote?
1. Capacity requirements (e.g., 450kg/6 persons, 630kg/8 persons, etc.)
2. Number of floors, stops, and doors.
3. Shaft dimensions (width and depth).
4. Whether a machine room is required at the top of the shaft.
How is product quality guaranteed?
During production, we inspect all parts and maintain detailed records. Before shipping, a final inspection and mock-up of the cabin and sling set are performed, with photos and videos provided for customer peace of mind.
What are the standard payment terms?
Our standard terms are 30% in advance and 70% after inspection, prior to loading and shipping.
How are the products packaged for transport?
All elevator parts are packed into solid wooden cases. Sensitive machinery parts are wrapped in protective film to ensure they remain undamaged during long-distance transportation.
How is installation and maintenance handled?
We provide comprehensive guidebooks and technical support. Local engineers can typically complete the installation with our guidance. Alternatively, we can send engineers to guide the installation and train local staff for future maintenance.
Vanguard Lift
