What information is required before purchasing an elevator?
Necessary details include: 1) Shaft Dimensions 2) Overhead Height 3) Pit Depth 4) Requirement for MR/MRL 5) Specific floor heights.
What are the advantages of your elevator products?
We utilize advanced Japanese technology, with passenger elevators reaching speeds of 8.0 m/s and freight elevators supporting up to 30,000 kg. We use premium components like KDS gearless motors, Monarch/HPMont control systems, and Shenling/Witur door operators.
How are installation and maintenance handled?
We provide comprehensive installation and maintenance manuals with the product shipment. Technical assistance is available through our authorized agents, and technicians can be sent to the site if necessary.
Are you the direct source manufacturer for these products?
Yes, we are the original source manufacturer for elevators, escalators, and moving walks, selling directly to clients or authorized agents.
What is the standard warranty period?
The warranty period is 24 months starting from the original shipping date.
What are the accepted payment terms?
Standard terms are 30% down payment by T/T, with the 70% balance due via T/T 10 days prior to shipment, or a 100% irrevocable confirmed L/C at sight.