Frequently Asked Questions
What is the standard warranty for this escalator?
We provide a comprehensive 2-year free guarantee for all safety standard escalators, supported by a professional after-service team.
Can the escalator be customized for small shafts?
Yes, we specialize in providing professional solutions for very small shafts, specifically designed for the overseas market requirements.
What type of motor is used in the system?
The system utilizes high-quality European brand motors with CE certification, ensuring stable and efficient performance.
What are the available step widths?
The nominal widths available are 600mm, 800mm, and 1000mm, catering to different passenger traffic needs in supermarkets or stations.
Is the control system energy efficient?
Yes, the escalator uses a Microcomputer Frequency Control (VVVF) system, which optimizes energy consumption based on traffic flow.
What materials are used for the escalator construction?
We use international standard SS304 stainless steel with a thickness of 1.5mm for durability and safety.