Q1: What information is required before purchasing an elevator?
Necessary details include: 1) Shaft Dimension, 2) Overhead Height, 3) Pit Depth, 4) Whether MR or MRL is required, and 5) Height of each floor.
Q2: What are the technical advantages of your elevator products?
Our facilities include a 108-meter high elevator test tower. We offer high-speed passenger elevators up to 8.0 m/s and freight elevators with a loading capacity of 30,000 kg. We utilize Japanese technology and premium components such as gearless motors from KDS, door operators from Shenling or Wittur, and control systems from Monarch or HPMont.
Q3: How do you handle installation and maintenance?
We provide detailed installation and maintenance manuals with every product in the shipping container. Technical assistance is available through our authorized agents, and technicians can be dispatched to the site if necessary.
Q4: Are you a direct manufacturer of these elevator systems?
Yes, we are an origin source. We manufacture and sell elevator, escalator, and moving walk products directly to clients or authorized agents.
Q5: What are the standard payment terms for orders?
The standard term is a 30% down payment by TT, with the remaining 70% balance paid via T/T 10 days prior to shipment, or a 100% irrevocable confirmed L/C at sight.
Q6: What is the warranty period for your products?
We provide a warranty period of 24 months starting from the original shipping date.